Contact information

At PullVerse, we're committed to providing excellent customer service. If you have any questions about your order, our products, shipping, returns, or anything else, we're here to help.

Customer Support

Email: contact@PullVerse.shop

Phone: +1 (479) 345-1674

Business Address:

PullVerse
55 Villeneuve Street
Murmungee, VIC 3747
Australia

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Customer Service Hours

Our support team is available during the following hours:

Monday – Friday: 9:00 AM – 6:00 PM (AEST)

We aim to respond to all email inquiries within 24–48 business hours.

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Order Support

For questions regarding an existing order, please include:

• Your order number

• The name used when placing the order

• A brief description of your inquiry

Providing this information helps us assist you as quickly as possible.

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Returns & Refunds

If you need assistance with a return or refund request, please contact us before sending any items back. Our support team will provide instructions based on our Return & Refund Policy.

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Wholesale & Business Inquiries

For wholesale opportunities, partnerships, or other business-related inquiries, please contact us at:

Email: contact@PullVerse.shop

Please include "Wholesale Inquiry" or "Business Partnership" in the subject line to help us direct your request promptly.

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Stay Connected

We value every customer and strive to provide a safe, secure, and enjoyable shopping experience. If you have feedback or suggestions on how we can improve, we'd love to hear from you.

Thank you for choosing PullVerse!